If you should decide to return an item within 30 days of receipt, MR.BEER® will issue a refund (if returned in saleable condition) for the full purchase price of the item. However, MR.BEER® will not refund any shipping charges associated with the initial order or the return costs. Before deciding to return an item, please contact a customer service representative to discuss other possible resolutions to your situation. You'll find that often times returning an item will not be the best possible course of action.
Returning an item
If you decide to return an item, contact a MR.BEER® customer service representative for assistance. Dial 800-852-4263 or send an email to customerservice@mrbeer.com.
Damaged or defective items
If you receive an item that is damaged or defective please retain the box and packaging material your order came in and notify MR.BEER® within five (5) days of receiving your order. We will make every effort to resolve the situation to your satisfaction. In most cases, a replacement item will be sent out immediately.
Return exceptions
MR.BEER® will not accept the return of any items after thirty (30) days and does not refund any shipping charges incurred on the initial order or for the return of an item.
Product warranties
MR.BEER® guarantees all products to be free from defects in materials and workmanship at the time of purchase. If you find any product to be defective please contact us and we will work with you to resolve the issue to your satisfaction.